Need help with Adovia Pro? Reach us by email or find answers to common questions below.
Email support
Send a message to support@adoviapro.com and we will respond within one business day.
Account & data deletion
To delete your account and all associated data, visit the account deletion page.
Privacy questions
For privacy-related requests, email support@adoviapro.com or read our privacy policy.
How do I connect my YouTube channel?
From the Accounts tab, tap Connect and sign in with your Google account. Adovia Pro requests read-only access to your channel data — we never post or modify anything on your behalf.
How do I connect my Instagram account?
Your Instagram account must be a Business or Creator account connected to a Facebook Page. From the Accounts tab, tap Connect Instagram and follow the prompts.
How do I disconnect an account or delete my data?
Go to Settings → Accounts and tap Disconnect next to any account. To delete all your data, use the account deletion page below.
Why is my Instagram engagement rate not showing?
Instagram insights are only available for Business and Creator accounts. Personal accounts do not expose this data through their API.
How often is data refreshed?
Data is collected automatically each day. You can also trigger a manual refresh from the Accounts screen.
What does the AI insight do?
The AI insight analyzes your recent performance trends and produces a plain-language summary — for example, which posts drove unusual engagement or when your audience is most active. It runs a maximum of three times per day per account.